Lesson 12. In-game chat: how to deal with trolls and not become one yourself
The pleasure of gaming can at times be overshadowed not just by security issues, but by your opponents also. Win — and you might hear nasty things said about you. Lose — and you might be the one bad-mouthing and end up getting banned. Let's look at
how to avoid both these scenarios, or at least minimize the risks.
We'll take a typical situation: you just won a game and your opponent sends you a friend request. Why not? It was a good game and there are things to discuss. However, instead of a discussion, he calls you names, accuses you of using cheats, and reports
you to the developer. At this point, the dialogue breaks off and he gets unfriended. And you didn't use cheats, of course.
What to do in this situation? Know the rules. Almost any multiplayer game comes with its own rules of conduct. Usually they can be found on the official website or forum under the heading Code of Conduct or something similar. Before playing with others,
it's a good idea to read the rules — they are broadly similar for almost all games, but can differ in the details.
The nitty-gritty, however, is always the same: no abusive language, no insulting other players, no underhandedness. These rules must be followed — not only for the sake of civility, but because non-compliance can result in a temporary or even permanent
If your behavior is above board, but another player threatens to report you for some reason, take a screenshot. This will help argue your case with the developer. Either way, don't worry too much. All your messages are visible to the developer, so
they will know that you are a fair-minded player who does not cheat or use bad language. So the complaint will be ignored. And if they don't ignore it, you have your screenshots to prove that you didn't offend anyone.
If it's you on the receiving end, again take a look at the code of conduct. Is the other player's behavior against the rules? If so, feel free to complain. The procedure varies from game to game, and some even deal with such issues outside the game
itself. But in most services you can report the player, giving an explanation of what happened. In some cases, you might need to attach evidence, so if a fellow gamer insults you, take screenshots.
If they really did break the rules, they will receive a warning or a ban. And don't feel guilty about snitching. On the contrary, be proud that you have saved the rest of the community from getting similar abuse.
Sometimes, however, you might have the misfortune of running into a seasoned troll who manages to offend without breaking the rules. By all means still complain, but the main thing is not to take it to heart and don't react to provocation. Otherwise
you might be the one who ends up breaking the rules and getting banned. So stay polite and simply close the dialogue.
As you see, it's all pretty simple. In the next lesson, we'll talk about how to set up the world's leading messaging app for gamers — Discord.
Someone insulted you while playing online, and threatens you with a complaint. What should you do? List all the options that will resolve the situation and keep your nose out of trouble.
Complain to the administration about the troll
after the game
Take a screenshot of the messages